Benefits Specialist

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Phoenix, AZ


Mid-Senior Level

Human Resources


Company Description

PurposeThere’s a lot of punch packed into a simple word.

Imagine if you had the power to heal the world. Or the ability to directly impact people’s health and their relationship to food. Maybe you just want to put a smile on someone’s face, or to simply make a difference. Creating a better world with delicious and aspirational food is our purpose, and every single person makes that kind of difference here. It’s no small task, which is why we’re here to tell you just how needed you are.

Job Description

The True Food Kitchen Benefits Specialist will work with restaurant management and True Central team members to ensure enrollment and accurate completion of benefits for all employees. This position will help with reporting and other benefit programs such as Unemployment, Hourly ACA Eligibility, Perkspot. This is a full-time position in the True Food Kitchen home office in Phoenix, AZ, reporting to the Sr Manager of Compensation & Benefits.


Principal Accountabilities:

  • Manage the ACA eligibility calculation for hourly employees on a monthly basis. This will include running reports to determine who is eligible, updating eligibility in Paycom, and communicating benefit eligibility to employees
  • Assist Manager with Open Enrollment by reviewing / approving benefit changes and tracking enrollments for reporting.
  • Manage all Qualifing Life Events and COBRA Events
  • Manage medical support orders by tracking, updating, and working with agencies as needed
  • Communicates the benefits programs, orients new employees and resolves employee questions and problems by interpreting benefits policies and procedures.
  • Assisting manager with other benefit programs and reporting such as PerkSpot
  • Administering the wellness programs and incentives. Assist with creating communications to employees and reporting.
  • Working with Equifax on unemployment claims.  Answering claims on a daily basis and working with restaurant management when additional information is needed.
  • Assist Manager with all Leave of Absence reporting which includes tracking leaves, following up with employees, and communicating with management
  • Ability to work on larger ongoing projects and time-sensitive requests simultaneously; pivots quickly when necessary; and maintains an upbeat and positive attitude, at all times.


  • Bachelor’s Degree is suggested.
  • 1 – 2 years of experience ein related field.
  • Strong MS Excel skills
  • HRIS experience and / or technical aptitude
  • Strong interpersonal skills are essential as this position is required to develop and maintain relationships with others.
  • Ability to meet deadlines in a fast-paced environment and flexible when it comes to re-prioritizing tasks due to business demands.
  • Excellent organizational, written and verbal communication skills.

Additional Information

  • Competitive Compensation Package
  • Health and Wellness Benefits (medical, dental, eye & more)
  • 401K and Matching
  • Work-life balance 
  • Quarterly dining allowance 
  • Additional discounts through Perkspot

Travel Requirements 0 – 10% 

If you’re excited about working for us and have most of the skills or experience we’re looking for, please go ahead and apply. You could be just what we need! We believe strongly in  creating supportive environments where our colleagues can succeed. As such, True Food Kitchen is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law.



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