Facilities Manager – East Coast

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Washington, DC


Mid-Senior Level



Company Description

PurposeThere’s a lot of punch packed into a simple word.

Imagine if you had the power to heal the world. Or the ability to directly impact people’s health and their relationship to food. Maybe you just want to put a smile on someone’s face, or to simply make a difference. Creating a better world with delicious and aspirational food is our purpose, and every single person makes that kind of difference here. It’s no small task, which is why we’re here to tell you just how needed you are.

Job Description

The Facilities Manager is responsible for day-to-day support to the field, manage high spend projects, develop, and maintain cost-effective facilities strategy for the restaurants and home office to ensure a safe, secure and comfortable environment is provided for guests and employees.  Effectively communicate with Directors, restaurant management and through the organization to foster compliance, understanding and cooperation.    


Principal Accountabilities:

  • Primary day-to-day contact for all facilities maintenance, repairs, and equipment issues
  • Manage capital expenditure and other high spend projects with vendors from start to finish including bidding, scope of work and timetables.
  • Support and help maintain operations use of Ecotrak (Facility Management system).
  • Manage the daily workflow in Ecotrak and responsible for making sure all requests are prioritized and acknowledged within 24 hours.
  • Respond to all emergency situations and fully coordinate any work needed to resolve the emergency including weekend and after hours. Properly escalate to the Director of Facilities as needed.
  • Resolve disputes between restaurant management and service vendors to expedite unresolved repairs, preventative maintenance, invoicing etc.
  • Organize and coordinates all facilities related contracts as per company standards.
  • Responsible for ensuring all work-orders are closed out with comments within 7 days after completion of work.
  • Responsible for ensuring all facilities audits are completed in a timely manner.
  • Provide weekly report to Director of Facilities on all outstanding work-orders and proposals.
  • Pull weekly service reports to ensure that all scheduled PM activity is completed each week for all trades and completed as per TFK standard.
  • Research, hire, and develop vendors to make proper repairs per company standards to include facilities equipment, security and access, janitorial services, window cleaning, landscaping, plumbing, heating, electrical, mechanical maintenance, outside heaters & misters, pest control, kitchen services, hoods and grease traps.
  • Coordinate new restaurant openings which include interviewing new vendors, setting up preventative maintenance programs, and turning restaurant over to operations without interruption.
  • Conduct inspections of restaurants, ensuring “Like New” condition for each facility and provide a safe environment for our guests and staff up to TFK standard and as directed by the Director of Facilities
  • Prepare, roll out and implement pest control preparedness plan for the field and give support as needed
  • Continuously look for and communicate ways to improve all aspects of facilities and property.


  • Prior experience working with Ecotrak or similar Facilities Management Software.
  • Background in trades such as HVAC, refrigeration, electrical, etc.
  • Project management experience.
  • Must possess exceptional written and oral communication skills, strong interpersonal and motivational skills, the ability to effectively supervise and instill cooperation in staff/vendors, and the ability to work well under pressure.
  • Attention to detail, well organized and able to multi-task.  High level of personal initiative, action and results oriented.
  • Restaurant Facilities Management experience a plus
  • Strong working knowledge with Microsoft Office, Outlook, Word, and Excel.
  • Preferably based in Texas or California 

Travel Requirements:

  • Remote based Home Office – West Coast or California base preferred
  • 45% – 65% or as needed for successful roll out, training and support of new system and process implementations

Additional Information

  • Competitive Pay + Bonus Incentive
  • Medical, Dental, Vision, Life Insurance Deferred Comp Retirement Plan and more
  • 401k Plan with Company Match
  • 5 Day Work Week
  • Paid Time Off
  • Dining Allowance
  • Relocation Assistance
  • Professional Career Development and Growth Opportunities
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